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Items Tagged with 'customer'

ARTICLES

Association learns about small claims court, takes carwash tour

TARRYTOWN, Pa. — NYSCWA had a brief business meeting in addition to the program, tour and meal.


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Increasing sales with impulse items

Greeting cards, air fresheners and other additional profit items unlock the profit potential of a carwash.

Additional profit items can increase your profits, if you do it the right way.


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NRF president's Letter to the Editor warns about negative effects of proposed overtime regulations

WASHINGTON — The proposed rules are meant to stop exploitation of salaried versus hourly workers.


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Comparing commercial and retail detailers

Exploring the advantages and challenges that affect both sides of the detailing industry.
The main question is: Who gives a customer the better choice? Is it a commercial detailing operation or residential detailing, commonly known as mobile or private detailing?
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Professional tips for building upkeep

Maintaining an attractive and safe environment for carwash customers.

Though dirty floors and dingy restrooms may not be top-of-mind for carwash managers and employees, they are for customers and visitors.


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Building customer loyalty

The good, the bad and the ugly sides to customer service

I have written before about Yelp and how it can be a thorn in every business owner's side, or a blessing in a not-so-disguised format. A bad review can lead to a positive change, or a chance for you, as a business owner or manager, to come across as composed, reflective and repentant.


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