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Items Tagged with 'research'

ARTICLES

Winning back dissatisfied customers

BIRMINGHAM, Ala. — Not everyone can be pleased, but bad experiences can have domino effects, so unhappy customers shouldn’t be ignored.


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Crushed between two cars

Take steps to develop a safety plan along with the proper training to eliminate or minimize potential exposure.


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Creating a great organization

Learning the three secrets to carwash success: Hiring right, training right and managing right.