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Items Tagged with 'customer service'
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Customer service spring cleaning
These 4 habits can hurt client relationships.
May 2, 2013
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Lessons from watching a carwash fail
April 11, 2013
ROCKVILLE, MD — Trash was not picked up, the grass turned brown and the power was shut off.
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And the best carwash in Minnesota is…
February 26, 2013
MINNEAPOLIS — The business has seen a steady stream of cars over the past three decades.
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An Industry Perspective...These two ideas will help you wash more cars
I suggest operators roll up their sleeves, sharpen their focus, and engage their customers on two key questions.
February 21, 2013
Third generation owner adds new carwash/detail center
February 5, 2013
TONAWANDA, NY — After buying the family business in 2008, Bobby Marchenese brought the chain here in 2012.
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Engaging every customer
How the Auto Spa full-service chain created carwash success using surveys, service and consistency.
January 3, 2013
How the Auto Spa full-service chain created carwash success using surveys, friendly service and consistency.
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Detailer expands territory to Washington D.C.
December 19, 2012
BOWIE, MD — After receiving inquiries from patrons, the service expanded into the metropolitan area.
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Tint World opens first NY franchise
December 5, 2012
WESTON, FL — Though the location opened in November, an official grand opening will be held in spring 2013.
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Diamond Shine Inc. announces new hire
August 14, 2012
WICKLIFFE, OH — Dave Tucker, the company's new director of distributor development, will look to expand the company’s international network.
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New wash will have the need for speed
June 26, 2012
BLOOMINGTON, IL — Ground was broken for Rainstorm Car Wash’s fourth location, and the wash should open around Labor Day.
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PRODUCTS
Now, Build a Great Business!
$24.95
Complete with examples of businesses of all kinds that are applying these methods to achieve remarkable profits in today's economy, Now, Build a Great Business! shows that when you do what the most successful companies do, you too can get extraordinary results.
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Best Practices in Customer Service
$39.95
Emulate the customer service practices of the best in the business.
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101 Activities for Delivering Knock Your Socks Off Service
$34.95
The ultimate activity guide to mastering the art of exceptional customer service.
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