customer service Archives - Page 29 of 30 - Professional Carwashing & Detailing
Where to find customers who pay top detailing rates

Car shows, car club meet-ups and race tracks are full of people who pay well for a clean and shiny car.

Wash bay poll gives Obama a slight lead

PENN HILLS, PA — Obama supporters are sent to the left bay while Romney supporters use the right.

Washes collect donations to help fight cancer

ST. LOUIS — Waterway Carwash is teaming up with employees and customers for the month-long fundraiser.

Head cleaning card

CleanTech Cleaning Card Company released EcoCard™, a biodegradable head cleaning card that cleans credit card readers, dip readers and POS terminals.

Success is in the details

As a successful detail business owner you know that the key to a successful detail lies in “attention to the details.” Part of this process includes proper prepping and careful cleaning.

Carwash will pay $60,000 to settle labor claims

SANTA FE, NM — Six employees will be paid approximately $6,000 after the two sides agree on a settlement.

Carwash hosts soldier’s holiday homecoming

OLYMPIA, WA — A father returning from Afghanistan surprised his five sons by appearing in the car during a carwash visit.

Creative owner tallies election poll

MADISON, WI — Customers can anonymously choose between Wisconsin’s two gubernatorial candidates.

Presenting a… “Remarkable Journey”, part 2

Columnist Mike Perry discusses why carwash revenues count more now than ever before and why value-added “best in class” suppliers are going to soon start partnering with c-stores.

Can You Hear Me Now?

Take the time to look at your wash through the eyes of the customer to find ways to improve your operation.

The Trees or the Forest?

Focusing on numbers can distract operators from what is truly important to the profitability of their business.

Change Your Shoes – Put on Your Customer’s

This month I am going to ask you to do something that is often talked about, but rarely done.