In last month’s “What’s in it For Me” tip, we talked about the importance of the customer experience at your car wash.

As we prepared to enter the new year, I began thinking back to my conversations with operators from all over the country.

Every customer asks WIIFM? This acronym simply means, What’s In It For Me?

A few weeks ago I had the pleasure of being part of a team opening a new Flex-Service wash.

Everyone strives to be a success, but few know how to reach their best potential.

Last month I discussed the critical importance of an Employee Orientation process.

A new guide to power factor and harmonics is now available from Staco Energy Products. The full-color 42-page catalog serves as a primer for understanding the causes of poor power

A new full-color brochure from Staco Energy Products highlights their tailored power quality solutions which include power factor correction and harmonic filtering, single-phase and three-phase uninterruptible power supplies (UPS), voltage

Once again, family owned and operated carwash chains dominate the Top 50 list. Holding out as one of the few remaining consolidation companies, Wash Depot keeps the number one

Thirty years ago, the trim on most cars was chrome. It was shiny and strong. It added flair and color to the old classic.