Staff

About the Author Staff


Count Up the Reasons Why

A great thing about the carwash business is the quest to find that perfect mix of location, equipment, services, and marketing that will maximize sales, build customer loyalty, and deliver profits to the operator who ‘gets it right’.

Virtual Friends

Freddie Mac. Fannie Mae. AIG. Lehman Brothers. Suddenly, names that should symbolize the financial strength of American capitalism have become a burden on it.

Feelin’ Green

During a recent hotel stay, I noticed many of the environmental initiatives in place that are becoming commonplace in the US hotel industry.