The Trees or the Forest?
Focusing on numbers can distract operators from what is truly important to the profitability of their business.
Documentation – A Necessary Process
Do you have a documentation process in place that captures what your employees are doing right and, what they could improve upon?
Detail industry trends and innovations for 2012
The first in this two-part series focuses on the industry’s history and how it has led up to this point.
Perception is Reality
I recently visited several express washes and noticed there was a consistent message from some great operator.
The ABCs of Controlling your Wash
There are many things in the car wash business that are beyond your control such as weather, road construction, off-site power outages, competition, etc.
When Is It Time For A Price Change?
I think this is a question that a lot of operators are currently struggling with.
The pros and cons of the themed carwash
In striving to meet customer needs, the carwash industry has a handful of operators who accomplish this with what some call theme washes and others call high-end operations. Under
Build a “Best In Class” Car Wash This Fall
Chevron and Texaco operators, a hardy group already, may face significant and unusual challenges this fall.
11/11/11
This is a remarkable year for our calendar. It contains some unusual dates; 1/1/11, 1/11/11, 11/1/11 and 11/11/11.
Little Things Add Up: Three Ways to Save Money
With so much focus being put on conservation and our economy these days, things such as reusing and recycling water, energy efficient equipment and eco-friendly chemicals are becoming prevalent topics in today’s car wash industry.
Small Things Yield Big Results
After a week of onsite training at a client’s location, the importance of what to many may seem insignificant became crystal clear to me.
Winterizing Your Wash
It’s September, the kids are back in school, days are getting shorter and the thoughts of another winter season are not far off.