What’s Working at Your Wash?
This month’s tip was brought about by a contest that CarWash College is currently holding.
Got Safety? Part Two
Proper Use = Safety and Efficiency
Mister Car Wash acquires its 66th carwash
TUCSON, AZ — New express wash will open by early May and feature exterior carwash services and free vacuums.
Got Safety? Part One
Managing a safe wash is important to you, your employees and your customers.
Secrets of Success Part II
In the last edition of the Tip of the Month, I reviewed the first six Secrets of Success from Jeffrey Gitomer’s The Little Red Book of Selling.
What’s This ”Car Per Hour” Thing?
Oftentimes we use terms in the car wash industry that have different meanings and can be confusing to people.
WIIFM Part 2
In last month’s “What’s in it For Me” tip, we talked about the importance of the customer experience at your car wash.
Marketing Your Car Wash
As we prepared to enter the new year, I began thinking back to my conversations with operators from all over the country.
WIIFM? How to Answer the Question and Keep Them Coming Back
Every customer asks WIIFM? This acronym simply means, What’s In It For Me?
Opening a Wash
A few weeks ago I had the pleasure of being part of a team opening a new Flex-Service wash.
Secrets of Success
Everyone strives to be a success, but few know how to reach their best potential.
Safety Orientation
Last month I discussed the critical importance of an Employee Orientation process.