Car Wash Business
How small operators can win the day

Ways single-site or few-site operators can compete in today’s evolving carwash market.

small operator, big, competition
Business 101: customer service

Back to the basics of taking care of your company’s most important assets.

customer service, college class
Profit potential through customer retention

Retention has tangible value.

customer retention, employee retention, churn rate
Building through diversity

Differing perspectives working toward common goals.

Lending some insight into financing

One insider gives us a look at our market from the lender’s perspective.

loan, financing
Establishing effective communication

How carwashes can promote communication between team members.

communication, cups, telephone
Optimizing throughput to overcome carwash congestion

Steady pace with plenty of space wins the race.

carwash, tunnel, throughput, congestion
Update on the Australian carwash market

Despite market analysts fearing a COVID-based contraction, many industry insiders believe they underestimated the resilience of Australian carwashes.

Australia, carwash, Australian
30 and under rising stars: Leanna Norwood

Norwood works as the director of in-house and customer marketing services at ICS.

Leanna Norwood
A balancing act with wages

Many employers rang in the New Year with lighter pockets.

scales, money, wages
The current private equity landscape

What leading private equity investors are saying about the carwash market.

selling, buyer, businessman
Inside the December 2020 issue of PC&D

A look at some of the articles in our final issue of the year.

magazine, issue