Comments roll in on bumbling Utah lawmaker - Professional Carwashing & Detailing

Comments roll in on bumbling Utah lawmaker

SALT LAKE CITY — Representative Eric Hutchings swiped his credit card at a self-serve carwash but forgot to hit the stop button.

SALT LAKE CITY — In early January, PC&D reported on a Utah lawmaker who accused a carwash of ripping him off for $50. Representative Eric Hutchings swiped his credit card at a self-serve carwash but did not hit the stop button after the wash.

When his credit card bill arrived, he found a charge for almost $50. Hutchings announced his intention to write legislation that would require carwashes to automatically turn off credit card readers and equipment after a "reasonable maximum" was reached.

PC&D readers definitely responded to the story.

On, Sandi commented: I have owned a self serve car wash for 10 years and I have only once had someone not push stop and drive away. In that case, the maximum time kicks in and they are only charged a maximum of $30 which is what the limit is set at. Doesn't take much to read Senator! Can we make a law to make people read the signage??

Hazel P. Cummings said: I am embarrassed for Representative Hutchings, admiting that he isn't sharp enough to read the clearly marked card acceptor that states he needs to push "stop" when fininshed washing his car. The credit card company, he freely admits (more embarrassed for him am I ), asked him if there were instructions. He was forced to say "yes" and the card company of course refused help. Furthermore, it is ludicrous to place such import on the (his)"issue" that he is actually going to submit a bill outlawing what he sees as a rip off. Surely he has more important things to do!

Mike wasn't as polite: If the idiot had shut off the wash it would conserve water and not have charged him. Do you leave the faucet running when you are at home?

Remember, all of our readers can join in on the conversation and comment on any story. Further, becoming a registered user will provide access to exclusive stories, releases and whiteboard articles. So, register here today!

You May Also Like

Whistle Express launches new app, chemical line, signage

CHARLOTTE, N.C. — Whistle Express streamlines access to its mobile app, updates signage and announces its exclusive Diamond Plus chemical.

Whistle Express car wash - magnolia holdings

CHARLOTTE, N.C. — According to a press release, Whistle Express Car Wash has made transformative updates, both on-site and in digital, to enhance its customer experience from start to finish.

Starting with a state-of-the-art mobile app that will allow members access across all Whistle Express locations and including a new curb-to-curb signage package and new package options to enhance each wash, these new updates are a leap forward in Whistle’s ongoing pursuit to improve the customer experience.   

Cheetah Clean completes conversion of WaterWorks Auto Washes

BOWLING GREEN, Ky. — The new Cheetah Clean Auto Washes are set to have grand openings over the next three weeks.

Sud Stop opens new Florida location

ORLANDO, Fla. — Sud Stop Car Wash’s Founders Club members can save up to $90 on unlimited carwash plans, including the SignatureSud plan.

Flagstop Car Wash hires new COO

RICHMOND, Va. — Flagstop Car Wash was recently Named “2024 Best Car Wash of Central Virginia” by Virginia Living magazine.

Whistle Express Car Wash expands presence across the Carolinas

CHARLOTTE, N.C. — Fifteen new locations will join the fast-growing carwash chain, offering customers elevated experience and value.

Other Posts
Carwash membership performance during economic uncertainty

Discover how carwash memberships are thriving despite economic challenges. Explore insights on lifetime value, churn rates, conversion strategies and the keys to success in the carwash industry.

membership stock image
Tint World expands Texas footprint with East Houston location

HOUSTON — The National Automotive Styling Centers™ franchise announces the opening of its 25th store in the state.

Sud Stop Car Wash opens second Alabama location

ORLANDO, Fla. — Sud Stop Car Wash is offering $90 in savings for Founders Club members with two months free on its SignatureSud wash.

WhiteWater Express Car Wash to acquire Spout Car Wash

HOUSTON — This strategic acquisition facilitated by Echo West Capital Advisors enhances WhiteWater’s existing footprint in the Houston market.