BUNDABERG, Australia — PUDDLES Carwash co-owner Karen Rann says the business’ focus on customer service makes it different from the competition, according to news-mail.com.au.

In the article, Rann says customer service was her number one tip for a successful business.

Staff members are on hand to help customers at any time, even when using self-serve facilities, stated the article.

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Rann purchased a run-down carwash five years ago, and she transformed it into a thriving business, said the article.

The carwash has added another drive-through carwash and a dog wash, reported the article.

“We already had the land on site, we've just utilized the area we had a bit better,” shared Rann in the article.

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