Exclusive interview with Steve L’Heureux regarding the Ryko acquisition - Professional Carwashing & Detailing

Exclusive interview with Steve L’Heureux regarding the Ryko acquisition

GRIMES, Iowa — "The unified business will operate under the Ryko brand. We expect the integration process to be completed within six months of closing the transaction," says L’Heureux.

The following is an exclusive interview between Professional Carwashing & Detailing Editor Debra Gorgos and Steve L’Heureux, CEO for Ryko Solutions, Inc. Last week, it was announced that Ryko, of Grimes, Iowa, had agreed to acquire National Carwash Solutions, L.P. (NCS). L’Heureux speaks about the reason behind the acquisition and how the two companies will work together moving forward.

More articles on: Business operations

Debra Gorgos: How does National Carwash Solutions meld with the Ryko Solutions’ mission statement?

Steve L’Heureux: In early 2011, Ryko conducted a strategic review of the business that included input from our employees, customers and accomplished individuals from throughout the carwash industry. One of the key outcomes of that process was that bringing great products and services to the market was insufficient, Ryko needed to do a better job helping our customers build strong, viable carwash businesses. That belief is captured in our company’s mission statement, “Partnering for a More Profitable Car Wash.” Ryko delivers on that mission statement every day by offering a wide range of products and services that help our customers drive improved carwash counts and higher average ticket prices. And it’s working; we collect monthly washcount data from over 2,000 carwash sites so we know our customers are enjoying better than the industry average increases in washcounts as reported by the International Carwash Association (ICA). As our customers grew more successful, Ryko did as well, with revenues increasing in excess of $50 million over the past three years.

What caught our attention when we first met with NCS management was that they shared the same belief. NCS became the largest independent carwash service provider by focusing on their customer’s business success — not just offering good products and services. 

Today, as our two management teams contemplate the combination of Ryko and National Carwash Solutions, we are remaining keenly focused on our shared vision of helping our customers build more profitable carwash businesses. We will do that by ensuring a customer centric focus on bundling world-class technical support, highly-engineered carwash equipment, environmentally safe cleaning solutions, and business building consultation services drawn from a team of over 500 carwash industry professionals who are committed to our customer’s success. We understand that if our customers are successful and thrive, Ryko will be successful and thrive.  

Debra Gorgos: Will the NCS name change? If yes, when will that take place?

Steve L’Heureux: The NCS and Ryko organizations will be integrated with a focus on identifying and preserving best practices from both companies. The unified business will operate under the Ryko brand. We expect the integration process to be completed within six months of closing the transaction.

Debra Gorgos: What would you like to say to current NCS customers about this acquisition?

Steve L’Heureux: Most importantly, the great customer service you’ve come to expect from NCS will continue. Both companies share a common focus on customer service and that will be retained. The combined companies will have greater resources and a deeper talent pool from which to deliver a broader and richer set of services and products that will translate into a competitive advantage for our customers in the marketplace.

Debra Gorgos: Now that this acquisition is in its final stages, what is next for Ryko?

Steve L’Heureux: Ryko’s future is very bright. We’re passionate about helping our customers build profitable carwash businesses and will remain focused on that mission. We will continue to bring new exciting products and services to market, like the CleanFill chemical management system introduced at the ICA show earlier this year and we’ll continue to evaluate potential add-on acquisitions that will contribute to growth and ability to better serve our customers. 

You May Also Like

Kleen-Rite acquires vending machine manufacturer Laurel Metal Products

COLUMBIA, Pa. — The move will streamline the process of building and stocking Laurel products.

M&A, mergers, acquisitions

COLUMBIA, Pa. — Kleen-Rite Corp. announced in a press release that it has acquired Laurel Metal Products.

Laurel Metal Products, a leading manufacturer of carwash vending machines, originated in 1959 as a sheet metal fabrication shop before developing their first carwash vending machine in 1970. They specialize in drop-shelf vending, a method that reliably delivers products to customers at a highly successful rate.

Turbo Tint’s Greg Goodman named IFA Franchisee of the Year

ORLAND PARK, Ill. — Goodman has been a franchise owner in the Moran Family of Brands system for more than 25 years.

Matthews closes four-property express carwash portfolio in Iowa

NASHVILLE, Tenn. — The Shine Shop Car Wash Portfolio was acquired by Rocket Car Wash, a national chain looking to expand.

Magnolia Wash Holdings opens new Whistle Express Car Wash

CANTON, Ga. — The express carwash operator adds to its portfolio of washes in Georgia, bringing its total to 12 locations.

PayRange launches #IHEARTPAYRANGE contest

PORTLAND, Ore. — One grand-prize winner will receive free purchases for a year; nine additional winners will receive free purchases for a month.

Other Posts

Flying Ace’s 14th grand opening raises record amount for food pantry

MASON, Ohio — During the grand opening, Flying Ace offered a free signature carwash to every customer in exchange for a monetary donation to Mason Food Pantry.

SCWA 2023: recording-breaking convention and expo

FORT WORTH, Texas — Southwest Car Wash Association event hosted nationally recognized speakers, EXPO, educational sessions and more.

Take 5 Car Wash opens 5 new sites

CHARLOTTE, N.C. — In celebration of the grand openings, customers will have the chance to try any tier of Take 5 Unlimited memberships.

Express Wash Concepts ranked on Inc.’s list of Midwest’s fastest growing companies

COLUMBUS, Ohio — The company celebrates its third consecutive year on the list, which ranks the fastest-growing private companies in 12 Midwestern states.