How do you retain your customers? - Professional Carwashing & Detailing

How do you retain your customers?

LATHAM, NY ― What do you do to make sure your customers come back to your carwash and not a competitor's?

LATHAM, NY ― We're guessing that with all of the other carwashes out there, it can take more than just a great wash experience to make sure your customer is a loyal customer.

So, we are turning to you to see how you keep your customers coming back for more. Do you use a loyalty program? A birthday reward program? What about using a punch card?

Either comment below to let us know or write Editor Debra Gorgos who will possibly use your response in the upcoming issue of Professional Carwashing & Detailing magazine.

You May Also Like

Splash marks record year, positions for the future

LITTLE ROCK, Ark. — Splash has 15 locations scheduled for construction over the next two years, with a heavy focus on growth in the Northwest Arkansas market.

LITTLE ROCK, Ark. — Splash has completed a record year in 2022 and is positioning for continued growth in 2023, the company said in a recent press release. In the year just completed, a record 300 employees served a record 95,388 oil change customers and 798,328 carwash customers at a record 18 facilities.

Wash tunnels were constructed, acquired, installed or remodeled at Splash stores in Conway, Cabot, Maumelle, Fort Smith and Russellville; oil change stores were constructed and opened at Maumelle, Cabot and Chenal; and construction of the new West Little Rock (Chenal Blvd.) carwash facility will open in January.

Mark Tentis named a vendor director on ICA board of directors

NORTHVILLE, Mich. — He will serve a two-year term, which began on Jan. 1, 2023.

Latest ZIPS Car Wash Convos features Tar Heel fan favorite Alyssa Ustby

PLANO, Texas — Car Wash Convos gives fans a glimpse into the lives of these student-athletes during a ride through ZIPS Car Wash in their university town.

Dave Hail, former senior executive with Mister Car Wash, joins Amplify Car Wash Advisors

SCOTTSDALE, Ariz. — Firm also announces the launch of its new operational advisory vertical, Amplify Growth Partners.

Spotless Brands breaks new barriers, enters Ohio market in 2023

OAKBROOK TERRACE, Ill. — Three new locations in the Buckeye State will open in the first half of the year.

Other Posts

Mammoth Holdings raises equity capital to fuel growth

ATLANTA — The equity raise will ensure that Mammoth can accelerate new store openings, invest in cutting-edge technology and more.

WhiteWater Express Car Wash expands to 88 locations

HOUSTON — WhiteWater added four locations in December, expanding its footprint in the Southwest.

Driven Brands rings Nasdaq closing bell

CHARLOTTE, NC — The company honored its two-year Nasdaq listing anniversary and acknowledged dedicated employees and partners.

El Car Wash opens 24th, 25th locations

MIAMI — El Car Wash continues its expansion with the opening of its 24th and 25th locations in South Florida.