How to outclass the competition - Professional Carwashing & Detailing
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How to outclass the competition

The death knell for any business is poor customer service. If you want to outdo your competition, you better outclass them with top service.

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The death knell for any detail business is poor customer service. If you expect to outdo your competition, you better plan on outclassing them with top service.

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How do you know if you’re connecting with your customers? Well, several key determining factors of great customer service include:

  • Knowing details about your customers and what their specific needs are today;
  • The ability to get the detail work done when you say it will be done, thus becoming a more convenient option; and
  • Knowing when the customer should come in again.

Having all of these issues under control provides your customers with a compelling reason to return on a regular basis and not look elsewhere for detail services.

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