Marketing with POS

Marketing with POS

BIRMINGHAM, Ala. — In Professional Carwashing & Detailing’s August issue, Assistant Editor Maria Woodie writes about the vast capabilities of point-of-sale systems.

BIRMINGHAM, Ala. — In Professional Carwashing & Detailing’s August feature, “Going beyond the point of sale,” Assistant Editor Maria Woodie discusses how, with the right features, POS systems can help car care businesses thrive.

Below is an inside look at a section of this August feature, which discusses the marketing potential of a POS system.

“Years ago POS really had more of an administrative function, but now there is the administrative piece as well as the marketing piece that has really become strong throughout the years,” states Kevin McLoughlin, vice president of client services for Washify.

POS system mainly report and show past transactions, shares Adam Korngold, president of Washify. However, a good POS should also get a customer to wash more often, he adds, which is done by implementing promotional programs such as an unlimited/loyalty programs and online marketing. He explains that a loyalty program would keep customers information on file while also providing them with some type of reward system, such as points or a certain number of washes receives a free wash, rain guarantees and/or special, limited discounts. This in turn keeps the current customer base purchasing services more often while also generating additional business.

“For an unlimited membership you get your customer to lock in, and the POS is going to save the credit card and bill that customer every month [by] a certain amount; and by doing that, now the carwash owner has a guaranteed revenue stream coming in,” says Korngold, adding that taking advantage of the various tools POS can provide, such as wash books, gift cards and additional specials, are also great ways to get customers to purchase more often.

“POS should really be a marketing system, more than a point-of-sale,” notes Korngold. It doesn’t just end at the point-of-sale, it continues integrating the POS with the website, with online wash books, detail scheduling — all things that allow the customer to pay for your product at the carwash off-site, either through a phone app or a website.”

You can find the entire feature on POS system capabilities here.

You May Also Like

Transforming carwash technology

SmartOperators are created when “artificial intelligence” and “industrial internet of things” technologies are applied to the carwash world.

Smart warehouse management system with innovative internet of things technology to identify package picking and delivery . Future concept of supply chain and logistic network business .

Over the last decade, many advances have occurred in the equipment and control space; however, site management technology hasn’t kept pace with innovation. As the sophistication levels have risen, developing a fully integrated solution for monitoring, maintaining and managing the critical components of a carwash operation has become increasingly challenging. The most sophisticated and fastest growing model is “express exterior,” which is essentially a motorized assembly line of robotic wash machinery, executing specific applications throughout the cleaning, shining and drying process. 

El Car Wash opens 24th, 25th locations

MIAMI — El Car Wash continues its expansion with the opening of its 24th and 25th locations in South Florida.

B+E helps buyer quickly close on $22M worth of carwash assets

NEW YORK — B+E helped to find and secure four new washing properties, closing on them before the end of 2022.

Autobell debuts in Greenville, S.C., market with three locations

CHARLOTTE, N.C. — Autobell Car Wash introduces three new washing locations to Greenville, Greer and Simpsonville.

Automotive Lift Institute unveils new Lifting Points Guide

CORTLAND, N.Y. — Electronic guide makes it easy to find OEM lifting point information.

Other Posts

Deltic Wash Force announces opening of ‘one-of-a-kind’ wash

BARRIE, Ontario, Canada — Klassic Car Wash offers both soft-touch and touch-free wash experiences.

When is the right time to sell your carwash?

What to consider if you are thinking about selling.

Garnett Station Partners recapitalizes Flagstop Car Wash

NEW YORK — The partnership is providing growth capital for continued regional expansion.

Magnolia Wash Holdings acquires Blue Water Express Wash

TALLAHASSEE, Fla. — The express carwash operator commemorates the three new locations in Tallahassee with a ribbon-cutting event and special promos.