BIRMINGHAM, Ala. Every business owner knows that, somewhere down the line, costs are going to go up, whether from inflation, increases in supply and demand or a number of other factors.

Rising costs are especially common in the carwash industry. For instance, droughts can lead to increased water prices. Yet, even if Mother Nature cooperates, technology is always improving, and upgrades are expensive.

But everyone’s response to rising costs is different. Do you pass on those costs to your customers or do you absorb them?

What does your carwash do when costs increase? Let us know by taking the poll below.

Which of the following actions do you most likely take following a sudden price increase?

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