customer service Archives - Page 2 of 30 - Professional Carwashing & Detailing
Wash Talk Ep. 139: Exec. Series — Coinless

Coinless cofounder Shan Larsen discusses the challenges of moving vehicles efficiently and how technology has improved that process.

Additional profit center: rust removal

Should your carwash offer a rust removal and prevention service?

rust, car, rust removal
The customer is/isn’t always right

The VP of Sonny’s CarWash College explains how to please customers regardless of whether they are right or wrong.

Rinsed announces $12 million in financing

NEW YORK — The carwash customer relationship management system received Series A funding from Bedrock Capital and Founders Fund.

Market Focus: Proto-Vest Inc.’s current president acquires company

This week, we cover new ownership and a grand opening.

10 clever ways to increase customer lifetime value

From offering incentives to updating your social media strategy, there are many of ways to turn one-time customers into lifetime supporters.

5 habits of highly successful businesses

These social media habits will grow and brand your business.

social media, habits
PC&D Unscripted 49: Selling Detailing’s Value over Price

Bud Abraham, a carwash and detailing consultant, discusses ways to improve a detailer’s selling techniques.

pricing, price, value
Detailing for Success Ep. 1: Opportunities at Dealerships

Keith Duplessie, president of Detail Plus Car Appearance Systems, introduces himself and discusses detailing in dealerships.

dealerships
Profile: Cobblestone Auto Spa

A leader in quality, service and value.

Cobblestone Auto Spa
Wash Talk, Ep. 77: The Origins of Micro-scratches and Swirls

Greg Paul, a carwash owner from Los Angeles County, discusses where these surface mars really come from.

Business 101: customer service

Back to the basics of taking care of your company’s most important assets.

customer service, college class