customer service Archives - Page 30 of 30 - Professional Carwashing & Detailing
Profit maximizing machines

Ever vigilant vending machines can be the perfect product sales force.

WIIFM? How to Answer the Question and Keep Them Coming Back

Every customer asks WIIFM? This acronym simply means, What’s In It For Me?

Keeping Employees Motivated to Perform

While attending the recent ICA show I had the opportunity to talk to quite a few CarWash College graduates.

Effective Communication Part 1

Building relationships with employees and customers depends in large part on our ability to communicate effectively.

How to Handle Damage Claims

From time to time damage claims will be made at your car wash. In order to handle damage claims, both real and imagined, there needs to be a standard, clear, and consistent way of assuring they are handled correctly.