customer service Archives - Page 4 of 30 - Professional Carwashing & Detailing
Carwash customer retention policy

This policy example can help your business gain lifelong customers.

man, car, damage
How to price auto detail services

Don’t sell price; sell need and value.

car, steering wheel, money
Expanding additional profit centers

Learn tips for selecting and installing popular equipment that can boost profitability.

vacuums, LEDs, lights, truck
Wash Talk Ep. 31: How to Create a Successful Brand

John Roush, CEO of Express Wash Concepts, offers tips for branding a carwash and how to create a fun theme.

Consistently consistent

For your business to remain consistent in the service it provides, one word: checklists.

Sonny's CarWash College
Strategies to increase carwash revenue

Your pay stations, menus and pricing all play a role.

profits, revenue, money, dollars, dollar bills, Benjamins
Successful Employees 101

What qualities help make an employee successful in the carwash industry?

Sonny's CarWash College
How to wash a vehicle with a car wrap

Safe practices for washing vehicles with car wraps.

car wrap, matte, vehicle
City council to consider carwash’s liquor license request

MCHENRY, Ill. — A carwash hopes to have drinks and a gaming area for waiting customers.

wine tasting, services, permits, liquor license
How to turn customer complaints into opportunities

How to exceed your customers’ expectations.

Creating zen at the carwash

Customers have switched from anxious to relaxed.

zen, lotus, rocks, water
Building a better loyalty program

Exploring different options for different carwashes.

loyalty programs, membership programs, money, car