Understanding millennial workers - Professional Carwashing & Detailing

Understanding millennial workers

With more millennials entering the workforce, it’s best to understand this new generation.

Recent projections note millennials are on pace to make up half the workforce by 2020.

Chances are, you already have some millennial workers in your employ.

However, according to an article published on pewresearch.org earlier this year citing population estimates released in April 2016 by the U.S. Census Bureau, millennials have already surpassed baby boomers as the country’s largest living generation.

Millennials, whom the article defined as those ages 18 to 34 in 2015, now number 75.4 million, surpassing the 74.9 million baby boomers (ages 51 to 69).

With that said, more and more millennial workers are joining the ranks, and as usual, the younger and older generations are clashing.

Related article: How to hire and retain millennials

According to Bruce Tulgan in his article, “Millennials’ workplace impact,” to be featured in the November issue of Professional Carwashing & Detailing, “Of course, the older, more experienced workers at your carwash may be more or less annoyed by the attitudes and behavior of each successive new young generation. New young employees are, by definition, always younger and less experienced and, therefore, lacking in the corresponding maturity and patience.”

But, Tulgan argues, millennial workers are often misunderstood because other forces are at work that have greatly affected their upbringing:

  • Globalization. Second wave millennials (born between 1990 and 2000) will be the first truly global generation — connecting and traveling to work across borders in every direction and combination. Unlike any other generation in history, millennials can look forward to a lifetime of interdependency and competition with a rising global youth-tide from every corner of this ever-flattening world.
  • Technology. The pace of technological advance today is unprecedented. Information. Computing. Communication. Transportation. Commerce. Entertainment. Food. Medicine. War. In every aspect of life, anything can become obsolete any time — possibilities appear and disappear swiftly, radically and often without warning.
  • The information environment. Second wave millennials are the first true “digital natives.” They learned how to think, learn and communicate in a never-ending ocean of information. Theirs is an information environment defined by wireless internet ubiquity, wholesale technology integration, infinite content and immediacy. From a dangerously young age, their infinite access to information and ideas and perspectives — unlimited words, images and sounds — is completely without precedent.
  • Virtual reality. It’s not just that they are always looking down at their hand-held devices. Millennials are always totally plugged into an endless stream of content and in continuous dialogue — through social-media-based chatting and sharing and gaming — with peers (and practical strangers) however far away (or near) they might be. They are forever mixing and matching and manipulating from an infinite array of sources to create and then project back out into the world their own ever-changing personal montage of information, knowledge, meaning and selfhood.

Related article: Managing millennials at work

You May Also Like

Whistle Express launches new app, chemical line, signage

CHARLOTTE, N.C. — Whistle Express streamlines access to its mobile app, updates signage and announces its exclusive Diamond Plus chemical.

Whistle Express car wash - magnolia holdings

CHARLOTTE, N.C. — According to a press release, Whistle Express Car Wash has made transformative updates, both on-site and in digital, to enhance its customer experience from start to finish.

Starting with a state-of-the-art mobile app that will allow members access across all Whistle Express locations and including a new curb-to-curb signage package and new package options to enhance each wash, these new updates are a leap forward in Whistle’s ongoing pursuit to improve the customer experience.   

4 pillars of carwash operational excellence

Understanding the intricacies of running the business.

4 pillars of carwash operational excellence
Managing employee relationships

Essential insights to ensure a thriving business built on trust and professionalism.

Managing employee relationships
Reaching new reclaim heights

Advancements and innovations in water reclaim that improve quality and expand use.

Reaching new reclaim heights
Leading from the front

Being a team leader is about making the group better.

How to decide on a team leader
Other Posts
Cheetah Clean completes conversion of WaterWorks Auto Washes

BOWLING GREEN, Ky. — The new Cheetah Clean Auto Washes are set to have grand openings over the next three weeks.

Sud Stop opens new Florida location

ORLANDO, Fla. — Sud Stop Car Wash’s Founders Club members can save up to $90 on unlimited carwash plans, including the SignatureSud plan.

Flagstop Car Wash hires new COO

RICHMOND, Va. — Flagstop Car Wash was recently Named “2024 Best Car Wash of Central Virginia” by Virginia Living magazine.

Whistle Express Car Wash expands presence across the Carolinas

CHARLOTTE, N.C. — Fifteen new locations will join the fast-growing carwash chain, offering customers elevated experience and value.