Key concepts to building a large and successful carwash company.
Reducing employee turnover with online video training.
No matter the experience, everyone needs feedback.
What motivates your employees?
Critical variables for attracting and keeping customer service attendants.
An account of some of the longest conveyors in the world.
Laying the groundwork for starting your carwash.
Establishing brand loyalty when customer interaction is extremely limited is one of the biggest challenges facing any carwash.
Because of the basic nature of this complex business, a manager’s job is particularly challenging.
The story was written by acclaimed industry veteran and expert, Steve Gaudreau.