Take the time to look at your wash through the eyes of the customer to find ways to improve your operation.
Chevron and Texaco operators, a hardy group already, may face significant and unusual challenges this fall.
This is a remarkable year for our calendar. It contains some unusual dates; 1/1/11, 1/11/11, 11/1/11 and 11/11/11.
It’s September, the kids are back in school, days are getting shorter and the thoughts of another winter season are not far off.
Managing a safe wash is important to you, your employees and your customers.
In last month’s “What’s in it For Me” tip, we talked about the importance of the customer experience at your car wash.
Every customer asks WIIFM? This acronym simply means, What’s In It For Me?