WIIFM? How to Answer the Question and Keep Them Coming Back
Every customer asks WIIFM? This acronym simply means, What’s In It For Me?
Opening a Wash
A few weeks ago I had the pleasure of being part of a team opening a new Flex-Service wash.
RV carpet and upholstery cleaning
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Managing a conveyor carwash: Exceptional performance
The third and final article in a three-part series on the elements needed to create exceptional performance in a carwash general manager.
Secrets of Success
Everyone strives to be a success, but few know how to reach their best potential.
Safety Orientation
Last month I discussed the critical importance of an Employee Orientation process.
Creating a carwash business plan
A lesson in drawing the best road map to your success.
Solutions for improving power factor
A new guide to power factor and harmonics is now available from Staco Energy Products. The full-color 42-page catalog serves as a primer for understanding the causes of poor power
Power quality solutions
A new full-color brochure from Staco Energy Products highlights their tailored power quality solutions which include power factor correction and harmonic filtering, single-phase and three-phase uninterruptible power supplies (UPS), voltage
Maintaining exterior trim
Thirty years ago, the trim on most cars was chrome. It was shiny and strong. It added flair and color to the old classic.
