employee relations Archives - Professional Carwashing & Detailing
DRB® appoints April Bertram as VP of product management

AKRON, Ohio — With over 30 years of experience in product innovation, Bertram joins DRB to shape the future of its product portfolio.

DRB hires chief customer experience officer

AKRON, Ohio — New Chief Customer Experience Officer Mike Marchetti joins DRB with extensive expertise in customer experience.

Metro Express Car Wash to celebrate Bill Martin

GARDEN CITY, Idaho — Metro Express will host a Coffee & Cars event to celebrate founder Bill Martin’s 50 years in the carwash industry.

metro-cars-and-coffee-feature
Ziebart recognizes franchise owners for year of excellence

TROY, Mich. — Dealer of the Year and New Dealer of the Year honors were awarded at the conference.

ziebart celebration
Express Wash Concepts hosts inaugural Washy Awards

COLUMBUS, Ohio — The Washy Awards recognized exceptional sites and team member contributions, as well as long term service anniversaries.

International Carwash Association welcomes Ben Higgs

WHEATON, Ill. — Higgs brings extensive experience from the auto dealer market to enhance the renowned LEAD carwash manager training program.

ica welcomes ben higgs
How to manage overtime at your carwash

Discover essential tips to ensure transparency, fair pay and employee satisfaction while managing overtime effectively.

scales, money, wages
4 pillars of carwash operational excellence

Understanding the intricacies of running the business.

4 pillars of carwash operational excellence
Managing employee relationships

Essential insights to ensure a thriving business built on trust and professionalism.

Managing employee relationships
Leading from the front

Being a team leader is about making the group better.

How to decide on a team leader
9 carwash small business owner tips

How to succeed in the competitive professional carwashing industry.

Hired up

Amid turnover challenges, Soapy Joe’s finds its “most dedicated employees” in people with disabilities.