customer service Archives - Professional Carwashing & Detailing
Leading from the front

Being a team leader is about making the group better.

How to decide on a team leader
The ripple effect

An outline of how giving back can result in good standing with your customer base.

Ripple Effect - An outline of how giving back can result in good standing with your customer base.
9 carwash small business owner tips

How to succeed in the competitive professional carwashing industry.

Creating opportunities for success

Carwashes can find retention and other benefits in employees with disabilities.

Politeness in peril

Tactical tips for constructive conversations in a world struggling with listening.

Enhancing the carwashing experience for senior customers

Strategies for carwash owners and operators when serving this customer base.

EverWash agrees to acquire JetSpring’s Car Wash Division

PHILADELPHIA — Learn more about the EverWash Assist customer support and retention service in Innovation Alley booth 338 at The Car Wash Show™.

Mister Car Wash launches new, improved mobile app

TUCSON, Ariz. — The new app provides on-the-spot options and service no matter where users travel within the network of Mister locations.

OPW’s ICS and Rinsed join forces to provide more streamlined services

BETHLEHEM, Pa. — The Rinsed software pairs with ICS’ point-of-sale technology to help carwash owners reduce credit card declines.

New carwash marketing agency opens in South Florida

MIAMI — The agency’s team of experts will work closely with clients to create custom solutions to improve their overall brand image and increase their online visibility.

Consistently clean, consistently dry, consistently shiny

The one thing consistent is inconsistency. 

Sonny's CarWash College
Wash Talk Ep. 139: Exec. Series — Coinless

Coinless cofounder Shan Larsen discusses the challenges of moving vehicles efficiently and how technology has improved that process.