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Operations and Management

Wash Wisdom: Tips on receiving feedback

Whether it’s positive or negative feedback, you need to know how to respond.


According to the article “4 ways to utilize feedback” on www.businessmanagementdaily.com, depending on the type of criticism you receive, here is how you should respond:

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  • When receiving positive feedback: Whether receiving feedback from a boss or from a customer, thank him or her for the comments and for the opportunities mentioned, and ask if there are any other similar opportunities that will be available in the future.
  • When receiving negative feedback: Don’t automatically shut down emotionally and block out what you’re hearing. Listen with a curious and open mind. Think of this feedback as asking for directions when you’re lost or someone offering advice on how to improve your performance if you’re in a competition.
  • Regardless, ask for specifics: Whether it’s positive or negative feedback, asking for specific advice will help you realize what exactly you should or should not change. Furthermore, ask if these specifics apply in general or just to you based on your personality.
  • When receiving feedback: Stay focused and calm, and be sure to listen well. Keeping an open mind will allow you to find ways to improve yourself both on the job and as a person. In addition, the skills you learn and improve on can carry over into your next job, whenever and wherever that may be.

Read the original article here.

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