Of all the tools now available to the modern carwash operator, the computer and POS system is, in my opinion, one of the most important. Not only does it help you control your costs at the site, but it will allow you to monitor costs and transactions off-site too.
It has been my experience that when you go to put your system together, it is imperative that you design your internal network ahead of time. You will need an experienced IT professional to help you with your system before and after your initial installation and software POS programming. Issues sometimes occur or improvements can be done, so it is always a good idea to have someone that can help when needed. Also, make sure your local phone/Internet service provider is up to speed (no pun) on their upload and download Kbps. This will make a huge difference especially when it comes to your credit card processing.
Most companies provide for a two- to three-day on-site training session when they do their initial installation, and they can smooth most wrinkles then. Check to see if the company you’re thinking about going with also offers monthly tech support and at what cost. There are a couple of companies that do not charge for monthly tech support, and that is usually an indication they are confident enough in their design that you will in fact never really need it.
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