Know your industry - Professional Carwashing & Detailing

Know your industry

Expand your skills and knowledge to keep your customers informed.

Because the detailing industry is inexpensive to get into, it attracts a lot of people who are only looking to start their own businesses. There is nothing wrong with this, but it is essential that time is taken to learn about detailing — processes, equipment and product uses.

When a potential customer contacts you about a detailing service, it is because they are looking for a professional to help them solve a problem. Having the knowledge to educate will go a long way in the customer’s eyes. You should be able to explain possible solutions to their problems in terms they can understand. They are more likely to spend a few extra dollars with someone who took the time to educate them, rather than the person who just spoke down to them for not knowing the ins and outs of detailing. 

For the beginner, training classes can be attended all over the country. The classes are a couple of days in length, but will teach you the basics of the car detailing industry. More intermediate detailers will want to look to events such as Mobile Tech, SEMA or webinars for continuing education. The classes can be found on various topics, but will satisfy your need for continuing education. More in-depth, one-on-one classes are offered by some of the industry’s top professionals and can teach you finer, more advanced skills.

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