SUNDAY, MAY 12
11:00 a.m. – 5:00 p.m.
Registration
1:00 p.m. – 5:00 p.m.
New Investor Seminar**
If you have decided to invest in the carwash industry, this seminar is for you. During this seminar, you will get an overview of important things to think about when opening a carwash, specifically within the full/flex-serve and exterior/express segments. Industry-leading experts will be available throughout the seminar to answer your questions. You will walk away with tools and templates to support your journey.
1:00 p.m. – 5:00 p.m.
Emerging Leaders Program, presented by Patti Wood, MA, Body Language Expert and Author**
Emerging leaders can give their career skills a boost with this special seminar. Nonverbal communication accounts for up to 90 percent of the meaning of the message. In this seminar, you will learn to read body language through experience, practice and discussion. You will walk out feeling like you’ve been given a new eyeglass prescription and a high-tech hearing device — suddenly aware of hundreds of communications you have previously overlooked.
7:00 p.m. – 10:00 p.m.
AOCA President’s Welcome Reception and Annual Membership Meeting
AOCA members only.
MONDAY, MAY 13
7:00 a.m. – 6:00 p.m.
Registration
8:00 a.m. – 11:30 a.m.
Premium Education Sessions**
New this year, the premium education program offers a deep dive into areas critical to your business success. Each path begins with an Impact Session, where you’ll explore context and leading ideas with an inspiring subject-matter expert. Then, choose your Breakout Sessions for two back-to-back learning courses — you can stick with your path or mix and match to create an experience that’s customized for how you run your business. Finally, join in the closing Wrap-Up Workshop on Wednesday for an interactive, facilitated discussion. You’ll take home actionable steps you can immediately apply to your operations.
9:15 a.m. – 11:30 a.m.
Partner Solution Sessions*
For the first time, Basic Pass holders can access product demonstrations and how-tos with vendor partners.
9:15 a.m. – 11:30 a.m.
Peer Power Hour Sessions***
At these interactive sessions, discussion groups and roundtables, members of ICA, AOCA, WCA, ACWA and BOVAG will source solutions from peers on a range of topics selected by fellow members.
10:30 a.m. – 11:00 a.m.
First Time Attendee Tour*
11:00 a.m. – 6:00 p.m.
Trade Show Floor Open*
1:00 p.m. – 5:30 p.m.
Quick Hits*
Learn how to boost profits in your carwash by conserving water, maximizing efficiency and increasing capacity. Industry leaders provide insight and actionable knowledge in 20-minute presentations on a variety of topics.
6:00 p.m. – 7:30 p.m.
Opening Night Party*
TUESDAY, MAY 14
7:00 a.m. – 5:30 p.m.
Registration
8:00 a.m. – 11:30 a.m.
Premium Education Sessions**
9:15 a.m. – 11:30 a.m.
Partner Solution Sessions*
10:30 a.m. – 11:30 a.m.
Trade Show Floor: Member Experience***
11:30 a.m. – 5:30 p.m.
Trade Show Floor Open*
4:30 p.m. – 5:30 p.m.
Booth Crawl*
Located on the show floor.
1:00 p.m. – 5:30 p.m.
Quick Hits*
WEDNESDAY, MAY 15
8:00 a.m. – 2:00 p.m.
Registration
8:00 a.m. – 9:30 a.m.
Annual Membership Meeting and Keynote Address, presented by Shawn Achor, Chief Experience Officer, BetterUp***
Most companies and schools follow this formula: If you work harder, you will be more successful, and then you will be happy. This formula is scientifically backward. A decade of research shows that training your brain to be positive at work first actually fuels greater success second. In fact, 75 percent of our job success is predicted not by intelligence but by your optimism, social support network and the ability to manage energy and stress in a positive way. By researching top performers at Harvard, the world’s largest banks and Fortune 500 companies, Achor discovers patterns that create a happiness advantage for positive outliers — the highest performers at the company. Based on his new book, “The Happiness Advantage,” Shawn explains what positive psychology is, how much we can change and practical applications for reaping the happiness advantage in the midst of change and challenge.
9:30 a.m. – 2:00 p.m.
Trade Show Floor Open*
9:45 a.m. – 10:45 a.m.
Premium Education Sessions**
9:45 a.m. – 10:45 a.m.
Partner Solution Sessions*
9:45 a.m. – 10:45 a.m.
Peer Power Hour Sessions***
10:30 a.m. – 2:00 p.m.
Quick Hits*
*Basic Pass
**Premium Pass
***Member Experience
All events will take place at the Music City Center unless otherwise noted. The Schedule of Events is accurate as of 3/22/19. For updated information, visit www.carwash.org.
