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Targeting the affluent

I noticed lately that a lot of businesses have taken a “Button down the Hatches” approach while hoping at the same time this recession blows over as quickly as possible.
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Why paints fade

Editor’s note: This article originally appeared in the April 2008 issue of Professional Carwashing & Detailing. If you would like to submit a tip or an article idea, please e-mail
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Maintaining exterior trim

Thirty years ago, the trim on most cars was chrome. It was shiny and strong. It added flair and color to the old classic. However, the chrome days of old
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Eleven steps to great customer service

Whether prepping or drying a car, answering the phone, fixing a problem, selling a retail product or reconciling an unpaid invoice, the quality of the interaction between one human being
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