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Detailing eNews

It's back! New message board debuts on Carwash.com

LATHAM, NY — Carwash.com users can interact with our editorial team and other car care operators.
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The steps of a paint touch up

Robert Keppel
One expert reveals his tricks on how detailers can touch up a scratched vehicle in about 60 minutes and make $95.
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Advice for business owners

Thomas Ochsenschlager, VP of Taxation for the American Institute of Certified Public Accountants says it's all about getting organized.
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Serving up customer satisfaction

These 10 tips for handling complaints can transform unhappy customers into customers for life.
Robert Kaufman
These 10 tips for handling complaints can transform unhappy customers into customers for life.
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Criminal background checks: Recent litigation

Recent litigation has placed new restrictions on businesses that utilize pre-employment checks.
David W. Arnold Ph.D., J.D
There has been a growing legal trend that makes it more and more risky for employers to utilize criminal background checks.
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Hurricane increases used car demand, prices

MCLEAN, VA — NADA predicts the boost in used-vehicle demand will result in higher prices in December.
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What do detailers expect in 2013?

From impulse sales items to stocking stuffers

Phillip Lawless
Displays, placement and proper pricing help detail shops in pushing impulse profits and increasing customer traffic.
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Serving up customer satisfaction

These 10 tips for handling complaints can transform unhappy customers into customers for life.
Robert Kaufman
These 10 tips for handling complaints can transform unhappy customers into customers for life.
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The 10 steps of carpet extraction

Aaron Baunee
Carpet extraction, also called deep or restorative cleaning, will remove the soil accumulation that vacuuming alone cannot.
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