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Articles by Phillip Lawless

Embracing the unexpected

Learn why the Bubbles Hand Car Wash chain made a surprising turn into the express market.
November 30, 2012

A powerful carwash brain

Improve service, increase security and realize savings using the tools provided by modern point-of-sale systems.
November 30, 2012

Looking forward, looking back

Operators should prepare for the new year by looking to — and learning from — the industry challenges of 2012.
November 30, 2012

PC&D exclusive: Video visit to Blue Rain Express Car Wash

November 12, 2012
Managing Editor Phil Lawless visited a $3 million wash in Pelham, AL to learn about the tunnel technology.
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Maintaining a mobile business

Carbuffs’ regular maintenance programs prove popular with customers and ease employee scheduling.
October 22, 2012

Brushing up on traditional tools

Updates and new designs show brushes and wands are not immune to innovation.
October 22, 2012

Turn on the lights

Learn how proper lighting can attract attention and create an inviting environment.
October 22, 2012

Changing the channels

In the crowded world of marketing choices, which options make the most sense for carwash owners today?
October 22, 2012

Casting a carwash vote

Owner Daniel Foor lets customers choose a candidate using his in-bay automatic washes.
September 28, 2012

Perfecting your pet wash

Payment options, location and additional products all improve customer spending at this profit center.
September 28, 2012