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Articles by Phillip Lawless

Embracing the unexpected

Learn why the Bubbles Hand Car Wash chain made a surprising turn into the express market.
Phillip Lawless

A powerful carwash brain

Improve service, increase security and realize savings using the tools provided by modern point-of-sale systems.
Phillip Lawless

Looking forward, looking back

Operators should prepare for the new year by looking to — and learning from — the industry challenges of 2012.
Phillip Lawless

PC&D exclusive: Video visit to Blue Rain Express Car Wash

Phillip Lawless
Managing Editor Phil Lawless visited a $3 million wash in Pelham, AL to learn about the tunnel technology.
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Maintaining a mobile business

Carbuffs’ regular maintenance programs prove popular with customers and ease employee scheduling.
Phillip Lawless

Brushing up on traditional tools

Updates and new designs show brushes and wands are not immune to innovation.
Phillip Lawless

Turn on the lights

Learn how proper lighting can attract attention and create an inviting environment.
Phillip Lawless

Changing the channels

In the crowded world of marketing choices, which options make the most sense for carwash owners today?
Phillip Lawless

Casting a carwash vote

Owner Daniel Foor lets customers choose a candidate using his in-bay automatic washes.
Phillip Lawless

Perfecting your pet wash

Payment options, location and additional products all improve customer spending at this profit center.
Phillip Lawless