On this episode of Wash Talk, our host, Senior Editor Meagan Kusek, speaks with Ben DuGoff, operator for College Park Car Wash, about some best practices for customer service and outreach at self-serves.
For instance, DuGoff explains some ways his carwash receives feedback and stays engaged with customers, such as through social media.
For more information about DuGoff’s company, visit www.us1carwash.com.
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Listen here or subscribe to “Wash Talk: The Carwash Podcast” on Apple Podcasts, Google Podcasts, Spotify and Stitcher.
