Wash Talk Ep. 199: Vending tech update with Chip Kent

Wash Talk Ep. 199: Vending tech update with Chip Kent

Kent explores innovative ways carwash operators can enhance sales and customer satisfaction through modern vending options.

In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo welcomes Chip Kent, director of sales and marketing for Laurel Metal LLC, to discuss the innovative ways carwash operators can enhance sales and customer satisfaction through modern vending options.

Kent shares insights into Laurel Metal’s background and its dedication to serving carwash owners and operators.

This episode covers the concept of drop shelf vending and why it’s the optimal choice for dispensing car care products, emphasizing its convenience and efficiency. Kent also explores the range of vending machine options offered by his company and elaborates on their features and adaptability to evolving payment methods, ensuring seamless transactions for customers. The conversation extends to the customization capabilities of these vending machines, allowing operators to tailor product offerings to suit diverse self-serve locations and adapt to changing customer preferences and seasonal trends. Lastly, Kent provides a glimpse into future developments in auto care vending machines, teasing upcoming innovations that will further benefit operators and customers.

For more information about Laurel Metal LLC, visit www.laurelmetal.com.

Listen to the episode above or subscribe to “Wash Talk: The Carwash Podcast” on Apple PodcastsSpotify, Castbox, Deezer, iHeart Radio and Spreaker.

Be sure to check out the video interview of this podcast below.

Watch the episode above and find more Wash Talk episodes on our YouTube channel.

You May Also Like

Wash Talk Ep. 198: Defending reclaim systems with Arcadian Services

Mike Gordon and Kipp Kofsky discuss their top innovations for The Car Wash Show™ 2024, including the Reclaim Defender.

Wash Talk: Arcadian services

In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo welcomes Mike Gordon, director of national accounts, and Kipp Kofsky, president, of Arcadian Services, as they delve into the top innovations the company will be showcasing at The Car Wash Show™ 2024.

Gordon and Kofsky begin by discussing Arcadian Services' background and participation at the annual event, hosted by International Carwash Association. In this episode, operators can learn more about the Reclaim Defender and its benefits.

Wash Talk Ep. 197: Marketing best practices with Amy Olson

Rich DiPaolo chats with Amy Olson from WashCard Systems about top marketing strategies for carwash operators. Discover how to leverage mobile apps, enhance on-site signage, and utilize word-of-mouth for increased revenue and customer loyalty in the carwash industry.

Amy Olson from WashCard Systems
Wash Talk Ep. 196: Creating a winning culture with John Waters

John delves into the crucial topic of building and sustaining a thriving carwash culture. He explores the significance of cultivating a winning culture in today’s carwash industry.

Creating a winning culture with John Waters
Wash Talk Ep. 195: ‘The future is now’ with Tim Hogue

Tim Hogue discusses the essentials of innovative modern carwash design, including trends, sustainability and the role of automation.

Tim Hogue, CEO of Modernwash Buildings and Solutions
Wash Talk Ep. 193: Water reclaim with Chris Armena

From cost savings to environmental sustainability, Armena sheds light on why water reclaim is becoming an increasingly essential component of modern carwash businesses.

Wash Talk Ep. 193: Water reclaim with Chris Armena

Other Posts

Wash Talk Ep. 194: The Science of Carwash Concentrates with Stuart Hammerschmidt of Shore Corp.

Stuart sheds light on the reality behind super concentrates in carwash products, giving practical advice for carwash owners on identifying true super concentrates and ensuring they get value for their money.

Stuart Hammerschmidt from Shore Corporation
PC&D Unscripted ep. 86: NCS acquires International Drying Corp. with Art Stephens

Art and Rich discuss the strategic significance of the acquisition for IDC and how it aligns seamlessly with the company’s long-term objectives.

Art Stephens - International Dryer Corporation
Wash Talk Ep. 192: Giving back with Cars For Kids’ CEO Colin Weatherwax

Colin Weatherwax of Cars For Kids discusses the non-profit’s growth and how the carwash community can contribute to its impactful work.

Colin Weatherwax, CEO of Cars For Kids,
Wash Talk Ep. 191: Streamlining IT for carwashes with Centaur Technology Advisors

James Christian explains how they’ve redefined IT support for carwashes, emphasizing personalized solutions and long-term cost savings.