2:00 – 5:00 p.m.

Registration – Pre-Function B

3:30 – 6:00 p.m.

Virtual Carwash Tour – Room 411

Join Tom Hoffman Jr. as we expand our horizons with a “virtual” tour of some of the most innovative and forward-thinking locations we could find. Virtual tour guides and sites include:

  • Glen Sheeley, Wash Co., Middletown, New York
  • Dave DuGoff, College Park Car Wash, College Park, Maryland
  • Brent Wignall, Wiggy Wash, Salt Lake City, Utah
  • Clark Porter, The Great American Car Wash, Severna Park, Maryland.

This seminar will also revisit last year’s sites to see what changes have been made in the past 12 months. These sites include:

  • Hoffman Car Wash, Saratoga Springs, New York
  • Sparkle Car Wash, Easton, Pennsylvania
  • Valet Auto Wash, Lawrenceville, New Jersey
  • Foam & Wash, Wappingers Falls, New York.

Hosted by the New York State Car Wash Association.


7:30 – 8:45 a.m.

Traditional Early Bird Panel & Buffet Breakfast – Room 402

This show favorite is a candid, unscripted panel discussion with seasoned operators who will answer any and all questions relating to carwashing in an informal panel discussion. We will have “back chatting” on our app this year, so you can send our moderator, Bob Katseff, questions during the event. Questions are also welcome prior to the event at [email protected]

Hosted by the New England Carwash Association.

9:00 – 9:45 a.m.

Dissecting the Club Plan – Room 411

There are a lot of ways to skin a cat and an equal number of ways to create a profitable wash club program. A panel of operators, led by Dave DuGoff, will speak candidly about what works and what doesn’t based on their wash models, pricing theories and marketing plans for this monthly revenue stream.

Hosted by the Mid-Atlantic Carwash Association.

10:00 – 10:45 a.m.

How to Protect Your Wash From Cyber Attacks – Room 412

Do you feel your customer data could be more secure, but you do not know what to do? Do you have questions about how you can take steps to be PCI-compliant? Hoffman Car Wash’s Director of IT, AJ Davison, will walk you through how to keep your customers’ data safe and secure.

Hosted by the Connecticut Carwash Association.

11:00 – 11:45 a.m.

Keynote Address with Jay Rifenbary: No Excuses! Incorporating Core Values, Accountability & Balance Into Your Life/Career – Room 402

This West Point grad brings a unique background of interpersonal skills and business experience to his keynote address.

Hosted by the Car Wash Operators of New Jersey.

12:00 – 1:00 p.m.

Awards Luncheon – Room 403

  • Most Distinguished Person
  • Hall of Fame
  • Emerging Leader

1:00 – 6:30 p.m.

Exhibits Open – Hall B

7:00 – 9:00 p.m.

Welcome Reception – The Water Club in Borgata


6:30 a.m. – 2:30 p.m.

Registration – Pre-Function B

8:00 – 9:15 a.m.

Early Bird Session with Breakfast – Room 402

State of the Industry with Sonny’s Paul Fazio

This seasoned carwasher will share his insights on where we are and where we are headed as an industry. He will touch on the impact of consolidation and trends that will affect your bottom line. This program is a “must see”!

Hosted by the Car Wash Operators of New Jersey.

9:30 a.m. – 2:30 p.m.

Exhibits Open – Hall B