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Articles Tagged with ''customers''

Make 2013 your best year ever

Regardless of past experience in the market, follow these 10 steps and enjoy your most successful year yet in the carwash business.
Mike Perry

Blog: Why Obama won

Mike Perry
Business owners can learn a tremendous amount from the hard-fought election since it was rich with content-based “teaching moments.”
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Blog: Grow the pie

Mike Perry
Carwash operators would be remiss in thinking that consumers will return to the shopping patterns and habits of earlier, better days.
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Where to find customers who pay top detailing rates

Robert Keppel
Car shows, car club meet-ups and race tracks are full of people who pay well for a clean and shiny car.
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Change Your Shoes - Put on Your Customer's

CarWash College™ Tip of the Month
This month I am going to ask you to do something that is often talked about, but rarely done.
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Enhance Your Customer Service - Give 'Em the Pickle

CarWash College™ Tip of the Month
This tip was originally published in 2009, but after a recent conversation with a client I thought it was important to share it again.
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WIIFM? How to Answer the Question and Keep Them Coming Back

Lustra™ Tip of the Month
Every customer asks WIIFM? This acronym simply means, What's In It For Me?
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