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Sonny's-Carwash College™ Tip of the Month

Inspect What You Expect

CarWash College™ Tip of the Month
There is an old saying that goes something like this - 'Inspect what you expect'.
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The Sizzle

CarWash College™ Tip of the Month
Recently the industry buzz has been all about the products that bring the "wow" to the car wash experience - products like Hot Wax and Lava Shield.
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Progressive Discipline Policy

CarWash College™ Tip of the Month
Last month's tip addressed the importance of documentation and this month I am going to continue that thread by introducing the Progressive Discipline Policy.
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Documentation - A Necessary Process

CarWash College™ Tip of the Month
Do you have a documentation process in place that captures what your employees are doing right and, what they could improve upon?
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Get Ready for the Business

CarWash College™ Tip of the Month
This tip was originally published in 2009, but I think it is important to share it again.
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Small Things Yield Big Results

CarWash College™ Tip of the Month
After a week of onsite training at a client's location, the importance of what to many may seem insignificant became crystal clear to me.
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