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Sonny's-Carwash College™ Tip of the Month

Progressive Discipline Policy

CarWash College™ Tip of the Month
Last month's tip addressed the importance of documentation and this month I am going to continue that thread by introducing the Progressive Discipline Policy.
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Documentation - A Necessary Process

CarWash College™ Tip of the Month
Do you have a documentation process in place that captures what your employees are doing right and, what they could improve upon?
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When Is It Time For A Price Change?

CarWash College™ Tip of the Month
I think this is a question that a lot of operators are currently struggling with.
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Get Ready for the Business

CarWash College™ Tip of the Month
This tip was originally published in 2009, but I think it is important to share it again.
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Small Things Yield Big Results

CarWash College™ Tip of the Month
After a week of onsite training at a client's location, the importance of what to many may seem insignificant became crystal clear to me.
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Change Your Shoes - Put on Your Customer's

CarWash College™ Tip of the Month
This month I am going to ask you to do something that is often talked about, but rarely done.
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Compressed Air Systems

CarWash College™ Tip of the Month
In a compressed air system, as in any car wash system, problems will occur during normal operation.
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Damage Claims - A New Use for an Established Service

CarWash College™ Tip of the Month
Damage claims can be a tough thing for the owner or manager of a car wash for many reasons.
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Chemical Inventory Costs

CarWash College™ Tip of the Month
This month I am talking about maintaining a product, not equipment.
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Car Care World Expo Show Tips

CarWash College™ Tip of the Month
With the Car Care World Expo right around the corner, this month's tip is about how to take advantage of all the show has to offer.
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