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Articles by Robert Roman

Rescuing the SBA

Last month, Professional Car Care Online reported proposed cuts to the Small Business Administration (SBA) that could hurt new car-care businesses. The basis for this report was a February
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Finding the barn burner

While reading through an old magazine, I came across an article where the author discussed the merits of using intuitive reasoning rather than conventional location theory to select a
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Full-service, please

Some folks in the industry believe that the carwash business’s flagship, the traditional full-service, needs to be re-made so that it can compete effectively in today’s marketplace. Does full-service
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The real full-serve problem

Changing the placement of vacuums from the starting line to the finishing line and adding more carwash equipment and supervision can help improve employee productivity at a full-service carwash.
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